Privacy Policy

About this policy

Information collected

• Information about your browsing activity, phone, computer, tablet or other devices (collectively 'automatically collected information'). 'Automatically collected information' could possibly include IP addresses, cookie identifiers, unique device identifiers, browser and device settings and internet provider information. It could also include information about how and when you visit our website, such as the time and date you accessed the website, what you search for, how you navigate it and what you purchase;
• Information to be able to identify the demographic of the user. Things including, age or birth date, gender, post code and any further information;
• Account and profile information, which may include preferences, contact and purchase information as well as your account password, items you keep in your cart, reviews of products, gift cards and any other information that is relevant to your profile or account;
• Your preferences, including your contact and marketing preferences, brand and merchandise interests;
• Items you have purchased, payment information and payment methods, this includes credit/debit card number and information. This purchase information also would feature billing and shipping addresses and contact information which would include receipts and order updates;

How the information collected is used

• Some information you provide, such as when you make a purchase, contact us, sign up for email and marketing, engage in promotional activity, participate in a contest or respond to a survey.
• Another way we collect information is through log files with follow actions that occur on our site and collect data including your date/time stamps, IP address, referring/exit pages, browser type and internet service provider.
• Tags or web beacons, these are small images which are embedded within the website or emails that inform us how you browse the site by identifying whether you are using a computer, tablet, phone, or other device. Not only this when you have made a purchase on our site or attempt to purchase an item, we collect certain information which includes your name, billing address, shipping address, payment information (i.e. PayPal, Apple pay, credit card numbers, etc) email address, and phone number. This was referred to previously in the outlining of 'Order information'
• Whether they are persistent or session-based, cookies are collected. Cookies are typically small data files that are stored on your hard drive or in connection with your Internet browser. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.;
• Through social media platforms and networks that are used in connection with our website, or that allow it to be shared across platforms including Facebook, Twitter, Pinterest and Instagram. For example if you use tools from social media platforms or other networks in connection with the website. (e.g. purchases, finds, inspiration or logging into an account) the information shared with us will be collected. Please review the privacy policies on social media and other networks to be more informed of their privacy practices.
• Third parties also offer us information, they would include demographic companies, advertising networks and cooperatives and analytic companies. They inform us of you and the devices you use online.

How we store information collected

• Fulfill orders (This includes providing invoices and/or order confirmations, arranging for shipping and processing your payment information)
• When placing an order, calling us, sharing a comment or concern, complete survey, enter a contest, make a request or inquiry
• Screen our orders to minimise the risk of fraud such as to: defend or protect us, our customers, third parties or you from in legal proceedings or harm, notify you of product recalls or safety issues, protect our rights, address legal and regulatory compliance, protect our security and the security of our customers, respond to court orders, lawsuits, subpoenas and government requests.
• Provide you with information or advertising relating to our products and services in line with the preferences that you have shared with us.
• For the purpose of analytics, such as to: understand how you use our website and mobile application; determine the methods and devices used to visit our website, to understand how you shop, how you access the website and to improvise the website overall.
• To operate and upgrade our business and lawful activities, to prevent and detect fraud, to maintain account and records, to aid in the research of determining customer satisfaction with our goods and services and for any other business purpose that is permitted by law.

We use the device information that we collect to:

• Personalise your experience by remembering interests and preferences, facilitate interactions with our staff, categorise your activity, tailor the products and services we share with you.
• Aid in marketing and advertising purposes such as, sending communications in regard to marketing and advertising, and to tailor it to you.

Access to information

Changes to our Privacy Policy

How we use cookies

Types of cookies we use

• Strictly necessary cookies – these are essential to enable you to move around the websites and use its features. Without these cookies the services you have asked for, such as registering for an account, cannot be provided.
• Performance cookies – these cookies collect information about how visitors use a website, for instance which pages visitors go to most often. We use this information to improve our website and to aid us in investigating problems raised by visitors. These cookies do not collect information that identifies a visitor.
• Functionality cookies – these cookies allow the website to remember choices you make and provide more personal features. For instance, a functional cookie can be used to remember the volume level you prefer to use when watching videos on our websites. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
• Targeting cookies – these cookies are used to deliver adverts more relevant to you and your interests. They collect information about your browsing habits. Targeting cookies are linked to services provided by third parties, such as 'like' and 'share' buttons and advertisements. We use targeting cookies to send third parties information on your visit so that they can make their advertising more relevant to you when you visit their websites.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them please visit: http://www.allaboutcookies.org/.

Specific cookies we use

• Google Analytics will collect data and use cookies for ad personalization and measurement of our campaigns. The type of data we collect includes session data and conversions. This site uses cookies to analyze traffic and for ads measurement purposes primarily. For information on Google service privacy follow this link https://policies.google.com/technologies/partner-sites
• Cookie Consent Bar this adds a cookie(s) that tracks your personalised consent of cookies on the website. No direct personal data is held on our system. You can manage your consent at a later date using the 'Manage Cookies' in the bottom left corner.

Changes to our Cookie Statement

Links to other websites and services

Your Rights

Data Retention

Minors

Changes

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